A.L.F. Group Services

Reporting A Claim

In the event of a claim please call our office during regular business hours at your earliest opportunity. We are an integral part of the claims team. Not only can we help you start the process, but we can address any concerns about the effect of a claim on your policy or coverage.

After hours you can report emergency claims directly to the Insurance Company by calling one of the numbers listed below:
Aviva / Traders General: 1-866-692-8482
Dominion of Canada: 1-800-661-5522
Kingsway General: 1-866-864-1112
Royal & Sun Alliance: 1-800-319-9993
Novex/Intact Insurance: 1-866-464-2424

Things to remember in the event of an Automobile loss:

Information you should get from the police or the other driver:

If your vehicle requires towing, you have the right to direct tow truck operators to take your car to any shop or location. The choice is YOURS! You will be reimbursed any reasonable expense incurred. 

Things to remember in the event of a Property loss:

After a loss, your home may not be habitable. You are covered for the increased costs (up to the policy limits) of temporary lodging until you are able to return. 

Do not discuss responsibility for any loss with anyone until you have spoken to our office or the Insurance Company.